SHIPPING POLICY
We ship from Todos Santos, Baja California Sur, Mexico.
Due to our location, we offer a combination of local handling and international courier services to ensure your items arrive safely.
Shipping Options
DHL Express
We ship using DHL Express for reliable, trackable international delivery.
- Fully tracked and insured
- Fast delivery to the U.S. and most international locations
- Estimated delivery: typically 5–8 business days once shipped
DHL is the most secure and dependable option for receiving your order quickly.
Processing Time
Orders are prepared and packed with care.
Please allow 2–5 business days for processing before shipment. If ordering art glass beads expect a lead time of 1-2weeks.
You will receive a confirmation and tracking information once your order has been sent.
Digital Products
All digital downloads are delivered via email.
- Download links are sent within 24 hours of purchase
- If you do not see your email, please check your spam or promotions folder
If you have any trouble accessing your files, feel free to reach out and we’ll resend them promptly.
Shipping Notes
- Shipping times may vary slightly depending on destination and customs processing
- Receiver is responsible for any Duty, Customs or Import charges. All additional charges based on the the Receiver’s country are out of our control and the sole responsibility of the Receiver.
- Please ensure your shipping address is entered correctly at checkout
Questions
If you have any questions about shipping, delivery times, or your order, we’re happy to help.
Email: tecolotebookstore@gmail.com
Thank you for supporting an independent bookstore in Baja.